Privacy Policy

This Privacy Policy (“Privacy Policy”) describes how ALTERACTION MANAGEMENT, S.L. (hereinafter,”ALTERACTION”) collects, processes, and uses the personal information of its clients and users. This is always done under our commitment to the privacy and security of data information, being collected exclusively for specific, explicit,and legitimate purposes. The data may not be processed in a manner incompatible with said purposes and is handled in strict compliance with applicable personal data protection regulations, in particular, the General Data Protection Regulation (EU) 679/2016 (hereinafter, GDPR).

The Privacy Policy will be periodically updated to clarify or reflect new practices in the management of our users’ privacy,or to adapt to legislative, jurisprudential, or interpretative modifications from the Spanish Data Protection Agency or other Supervisory Authorities that may occur and apply. It will be accessible at all times for your consultation on the Website www.alteraction.es.

Identification of the Data Controller:

ALTERACTION is the entity responsible for the processing of your data. Its contact details are as follows:

VAT/Tax ID: B56613433

Address: C/Can Sagrera, 23ª, Sant Just Desvern, 08960, BARCELONA

Means Through Which We Process Your Data:

We process personal data under the following circumstances:

• Visits to our website.
• Interaction, connection, or links to our website through social media tools, blogs, or other external websites.
• The use of our electronic communication services, such as when you send us an email, a query, or a suggestion via our contact forms.
• The submission of portfolios, media kits, or applications by content creators who wish to collaborate with us.

Purposes for Processing Your Data:

At ALTERACTION, we process your personal data in accordance with the principles set forth in applicable regulations, specifically the GDPR. Personal data will not be used for any purposes other than those detailed below:

Client Data:

Client data will be processed to provide the contracted services and to manage the tax, accounting, and administrative billing of the contractual relationship that legitimizes the data processing.

We may also process client data based on our legitimate interest in sending updates, news related to our business activity, products, services, promotions, events, and discounts via our Newsletter. The client may object to receiving such communications at any time through the procedures provided in the contracting documents. They may also cancel their Newsletter subscription at any time by clicking the unsubscribe link at the bottom of each email or by requesting it in writing at info@alteraction.es.

Web User Data:

The browsing data of website users will be processed exclusively for statistical and analytical purposes, in accordance with our Cookie Policy, as well as to provide information about our business activity and respond to queries and suggestions.

In this regard, we may process data such as the telecommunications network access IP, the municipality of access to the Website, the Operating System and browser used, pages viewed, and connection time.

Creator Collaboration Data:

Likewise, we process data from content creators (such as portfolios, social media handles, or media kits) if interested parties send it to us via email or through our collaboration or “Work with us” forms. In these instances, the data is processed solely to evaluate potential partnerships and include the creator in current or future active casting and collaboration processes.

Data Collected Through Contact Forms:

We process personal data if users send us queries, complaints, or suggestions via the contact forms on our Website, solely to respond to their requests. Under no circumstances will we add this data to other databases or send commercial communications electronically without the prior consent of the data owner.

Mandatory fields in each form are clearly identified. If this information is missing or incorrect, ALTERACTION will be unable to identify you properly, and the query record will be deleted.

Data From Received Emails:

We will also process personal data if interested parties submit queries, complaints, or suggestions by email to the addresses provided on the Website. The data will be processed solely to address the request. Under no circumstances will we add this data to other databases or send commercial electronic communications without prior consent.

Specific Social Media Clauses:

We may process the data of social media users who interact with DELIRIUM’s profile pages across various platforms.

Specific Social Media Clauses

Facebook

By clicking the “Like” button on this Website, the user consents that ALTERACTION, in compliance with Facebook’s terms of use and privacy policy, may access its followers’ personal data, publish news and information on their wall, and send messages. ALTERACTION will not use the data for purposes other than those previously described. Users can stop being followers at any time by clicking “Unlike.”

X (formerly Twitter)

By clicking the “Follow” button, the user consents that ALTERACTION, in compliance with Twitter’s terms of use and privacy policy, may access its followers’ personal data, publish information on their Timeline, retweet their posts, and send messages. ALTERACTION will not use the data for other purposes. Users can unfollow at any time.

Instagram

Al seguir nuestro perfil el usuario acepta que ALTERACTION, en cumplimiento de las condiciones de uso y política de privacidad de Instagram, pueda acceder a los datos personales de sus seguidores (nombre y fotografía), publicar noticias que aparecerán en la página principal de estos. En todo momento el usuario puede dejar de ser seguidor, haciendo clic en el botón “Dejar de seguir”.

Linkedin

By clicking “Follow,” the user consents that ALTERACTION, in compliance with LinkedIn’s terms of use and privacy policy, may access its followers’ personal data, publish information on their wall, participate in discussions, and send messages. ALTERACTION will not use the data for other purposes. Users can unfollow at any time.

Vimeo

By clicking “Follow,” the user consents that ALTERACTION, in compliance with Vimeo’s terms of use and privacy policy, may access its followers’ personal data and send messages. ALTERACTION will not use the data for other purposes. Users can unfollow at any time.

Youtube

By following our channel, the user accepts that ALTERACTION, in compliance with YouTube’s terms of use and privacy policy, may access its followers’ personal data (name and photo) and publish news on their main feed. DELIRIUM, en ningún caso utilizará los datos para otras finalidades que las descritas anteriormente. Users can unfollow at any time.

The information provided by ALTERACTION on its social media profiles is for purely informational purposes. ALTERACTION is not responsible for any errors contained therein, nor for any damages arising from its use.

To modify your data on any social network, please adjust your personal profile settings directly within the respective platform. ALTERACTION can only view or remove your data in its capacity as a follower.

Newsletter:

Web users can subscribe to our Newsletter by filling out the subscription form on www.alteractiones.

Subscriber data will be processed solely to send information about ALTERACTION’s activities, news, promotions, events, or discounts on products/services, based on the user’s prior consent.

Subscribers can cancel their subscription at any time using the unsubscribe link at the bottom of every Newsletter or by emailing info@alteraction.es.

Who We Share Your Data With:

ALTERACTION guarantees the confidentiality of personal data and will not share it with third parties without the prior authorization of the owner. However, based on ALTERACTION’s operational needs, we may communicate your data to the following entities:

Service Providers:

ALTERACTION contracts various services with providers who may have access to personal data. All providers have signed Data Processing Agreements limiting the use of data strictly to the contracted services and enforcing the security measures required by current regulations.

Public Administration and Authorities:

We may disclose your data, along with any other accessible information in our systems, to competent public authorities or administrations if legally required. This is done exclusively to comply with legal obligations and to prevent abuse of services or fraudulent activities on our Website.

International Data Transfers:

Your data may be processed in countries outside the European Union. In such cases, ALTERACTION ensures that the destination countries maintain an adequate and equivalent level of security. All international transfers comply with Articles 44 and subsequent provisions of the GDPR.

Additionally, if an international transfer is required to provide a service to ALTERACTION, it will comply with Article 28 of the GDPR through the signing of the corresponding Data Processing Agreement.

For transfers to the US, service providers comply with the data protection guarantees required by the EU-US Privacy Shield framework.

Exercise of Rights:

Users may exercise their rights of access, rectification, erasure, opposition, portability, and restriction of processing by sending an email to info@alteraction.es.

Protection of Rights Before the Supervisory Authority:

In the event of any violation of the right to personal data protection, the user may file a claim or defend their rights before the corresponding national Supervisory Authority: the Spanish Data Protection Agency (www.aepd.es).

Data Retention:

Data relating to company clients will be retained for the time necessary to fulfill the purpose for which it was collected and to comply with resulting legal obligations. In any case, after the business relationship ends, data will be kept for a maximum of 5 years. Financial data will be retained in accordance with the provisions of the General Tax Law 58/2003

Data from queries via web forms or emails, as well as creator collaboration data (portfolios, media kits, etc.), will be kept for a maximum of one year from the date of collection. Data collected through cookies, tracking pixels, social media plugins, and browsing data will also have a maximum retention period of one year.

Newsletter subscriber data will be retained until the user cancels the subscription, the email account bounces/stops working, or the client objects to receiving it.

User data accessed by ALTERACTION via social media is not added to the company’s databases; it remains subject to the retention periods established by the respective social media platform.

User Responsibilities:

The user guarantees that they are of legal age and possess the sufficient capacity and knowledge to use the Website www.delirium.es. The user guarantees that the personal data provided in ALTERACTION’s forms is accurate and truthful, acknowledging the responsibility to notify DELIRIUM of any changes or modifications to ensure proper processing.

Security Measures:

ALTERACTION has implemented the necessary security measures to ensure the safe and effective processing of users’ personal data. We safeguard its privacy, confidentiality, and integrity in compliance with current regulatory requirements. We utilize modern technical means—relative to current technology and ALTERACTION’s scope of control—to prevent the alteration, loss, unauthorized access, or improper processing of your data.N.

Related Regulations:

If you wish to learn more about the laws that protect your rights and serve as the foundation for this policy, you may consult:

General Data Protection Regulation (EU) 2016/679

Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE)